📋 Quick Summary
We use essential cookies to make our service work. We use optional analytics cookies (which you can disable) to improve our service. We do NOT use advertising or tracking cookies.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, keep you logged in, and understand how you use the site.
We also use similar technologies including local storage and session storage. When we refer to "cookies" in this policy, we include all these similar technologies.
2. Cookie Categories
3. Cookies We Use
3.1 Strictly Necessary Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
rc_session | Maintains your authenticated session | Session |
rc_auth_token | Encrypted authentication token for persistent login | 24 hours / 30 days |
rc_csrf | Protects against cross-site request forgery attacks | Session |
rc_consent | Records your cookie consent preferences | 1 year |
rc_preferences | Stores UI preferences (theme, timezone) | 1 year |
rc_draft_* | Auto-saves draft content to prevent data loss | 7 days |
3.2 Analytics Cookies
We use PostHog, a privacy-focused analytics platform that we self-host in our EU infrastructure.
| Cookie Name | Purpose | Duration |
|---|---|---|
ph_distinct_id | Anonymous identifier for analytics | 1 year |
ph_session_id | Groups page views into sessions | 30 minutes |
Our analytics configuration:
- ✅ IP addresses are anonymised
- ✅ We do not track across websites
- ✅ We respect Do Not Track browser settings
- ✅ Data stays within our EU infrastructure
3.3 Third-Party Cookies
| Service | Purpose | When Active |
|---|---|---|
| Stripe | Secure payment processing | Billing pages only |
| Intercom | Customer support chat | When chat is opened |
We do NOT use: ❌ Advertising cookies ❌ Social media tracking ❌ Cross-site tracking ❌ Retargeting cookies
4. Managing Your Preferences
You can manage cookies through:
- Our app: Click "Cookie Settings" in the footer, or go to Settings → Privacy
- Your browser: Most browsers let you view, manage, and delete cookies in settings
- Do Not Track: We respect the DNT browser signal and will disable analytics if enabled
Note: Blocking all cookies may prevent you from logging in or using certain features.
5. Updates to This Policy
We may update this Cookie Policy from time to time. We will post the updated policy on this page with a new "Last updated" date.
6. Contact Us
For questions about our use of cookies:
- 📧 Email: privacy@rootcascade.com
- 📮 Post: RootCascade Ltd., 282A Lee High Rd, London SE13 5PJ, United Kingdom
7. More Information
For more information about cookies and how to manage them: